FAQ's
Here at Mare To The Throne we take pleasure in providing a sublime experience to you and your horse. We value our customers & are here to help.
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Please note all prices are in Australian Dollars.
Please note that products returned after the 14 day Exchange period will not be accepted.
We offer Flat Shipping Rates depending on the destination. Once your purchase has been completed an Order Confirmation will be sent to your email. All orders within Australia are sent with a Tracking number.
(Get Excited!!! Horse prezzy’s are on the way!)
If in the unlikely event you find a fault with a product you’ve purchased please contact us at info@maretothethrone.com . Depending on available stock at the time we will be happy to provide you with a replacement, alternatively if the same item is not available we will be happy to refund your product and any applicable shipping costs.
Please note any faulty product must be returned & shipping costs will be reimbursed to the customer.
Orders within Australia take between 2-7 business days. If you are located in a rural area, please be advised it can take a little longer.
Your order will be packed & posted within 24 hours of your purchase confirmation.
If the product you’re after has sold out, please email us at info@maretothethrone.com
For all international enquiries please contact us at info@maretothethrone.com
If your furbaby wants it - they shall have it!
Our preferred partner for international shipping is DHL.